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13 April 2020The Nursing team of the Servet multipurpose ICU, the first designated to treat the most serious cases of coronavirus in this hospital in Zaragoza, has launched a project to emotionally accompany the sick and their families in the hardest moments of the disease.
In the middle of quarantine, overwhelmed with work and with the feeling of giving "200%" in a health crisis that caught them "unprotected", the nurses of the multipurpose ICU at the Miguel Servet Hospital in Zaragoza still have the strength to continue thinking in their patients and families. They know better than anyone the harshness of the disease and, in an attempt to turn this space into a less "cold" place, they have just launched a project that is expected to extend to other units to improve the hospital stay of patients with Covid-19. XNUMX.
"At these times, when it is normally difficult to have a family member in the ICU, with the coronavirus all contact with patients has had to be prohibited and the breakdown of family processes is total and abrupt. People are suffering and we saw this plan as absolutely necessary to improve the quality of care and help mitigate the impact it has on families," explains Natalia Becerril, the Servet multipurpose ICU nurse who devised this initiative.
"We give comfort to the patient and their families. We explain to them that we go hand in hand in this"
The project, 'Embracing hearts', began to be implemented last Wednesday with the patients of this unit. Within the framework of this initiative, they will read letters to them, play videos and audios of their families and call them so that they feel accompanied. "We are with them 24 hours a day at the bedside and in the conversations it is curious that all the families told us that they had the anxiety of thinking that they were serious and, when they took them to the hospital, they had abandoned them. In the face of all those difficult emotions to manage, we give them comfort. We explain to them that we are with them, that they are with us in this," this nurse emphasizes.